Terms of service

Nevorth AS SaaS Terms (Master Subscription Agreement)

Version: 1.0

Effective date: February 13th, 2026

Provider: Nevorth AS, Org. no. 935761247, Grindstuveien 41, Rykkin, Norway ("Nevorth," "we," "us").

Legal notices: legal@nevorth.com. Support: support@nevorth.com.

These SaaS Terms ("Terms") govern Customer's purchase and use of Nevorth's Decision Referee service ("Service"). These Terms are intended for business customers only.

1. Definitions

• "Customer" means the entity accepting these Terms.

• "Authorized Users" means Customer's employees authorized to use the Service.

• "Customer Data" means data and content submitted to or processed by the Service on Customer's behalf, including Slack workspace/user/channel identifiers and decision inputs; it includes firm profile fields and decision text to the extent processed via Subprocessors.

• "Documentation" means any user/admin documentation we provide.

• "Order Form" means an order, online checkout confirmation, or enterprise order specifying plan, fees, limits, and term.

• "Subprocessors" means third parties engaged to process Customer Data (listed in the Subprocessor List).

• "Usage Limits" means plan limits described in an Order Form.

2. Scope; order of precedence

2.1. Order Form. Customer's subscription details are set out in the applicable Order Form.

2.2. Order of precedence. If there is a conflict: (1) Order Form, then (2) these Terms, then (3) Documentation.

2.3. DPA. If Customer Data includes personal data, the Data Processing Agreement ("DPA") at /dpa applies and is incorporated by reference.

3. The Service

3.1. Service description. Decision Referee is a Slack-based decision-support tool that receives decision inputs, applies Customer's firm profile context, and returns an AI-assisted verdict and suggested plan in Slack.

3.2. No attachments. The Service is not intended to process file attachments.

3.3. Changes. We may update the Service from time to time. We will not materially reduce core functionality during a paid term without commercially reasonable justification.

4. Decision-support disclaimer (critical)

4.1. Not professional advice. The Service provides general decision-support outputs only and does not provide legal, financial, tax, compliance, HR, medical, or other professional advice.

4.2. No guaranteed outcomes. We do not guarantee that the Service will reduce bad decisions, improve performance, or achieve any business result. Customer remains solely responsible for all decisions, actions, and outcomes.

4.3. AI limitations. Outputs may be incomplete, incorrect, or inappropriate. Customer must use human judgment and verify outputs before acting.

5. Customer responsibilities

5.1. Authorized Users. Customer will ensure only employees use the Service and will keep credentials secure.

5.2. Slack administration. Customer is responsible for its Slack workspace configuration and permissions.

5.3. Customer Data. Customer is responsible for the accuracy and legality of Customer Data provided.

5.4. Prohibited content. Customer will not submit content prohibited by the Acceptable Use Policy ("AUP") at /acceptable-use, including special category personal data, passwords/secrets, or unlawful content.

6. Acceptable Use Policy

The AUP is incorporated by reference. Material breach of the AUP is a material breach of these Terms.

7. Fees, billing, taxes

7.1. Fees. Fees are as stated in the Order Form.

7.2. Billing. Unless otherwise stated, subscriptions are billed in advance and payable immediately by card via Stripe.

7.3. Auto-renewal. Monthly and annual subscriptions auto-renew unless cancelled in accordance with the Order Form or subscription settings.

7.4. Taxes. Fees are exclusive of taxes unless stated otherwise. Customer is responsible for applicable taxes (including VAT) and for providing accurate tax information. We may collect taxes as required based on information available to us and/or our payment provider.

8. Usage limits; plan changes

8.1. Usage Limits. Customer must comply with Usage Limits.

8.2. Exceeding limits; auto-upgrade. If Customer exceeds the Usage Limits in a billing month, Customer may continue using the Service without additional fees that month. Unless Customer disables auto-upgrade before the end of that billing period, the subscription will auto-upgrade to the next plan at the start of the next billing period.

8.3. Unlimited/Enterprise. "Unlimited" is available only under a separately negotiated enterprise Order Form.

9. Term; termination; suspension

9.1. Term. The subscription term is stated in the Order Form.

9.2. Termination for convenience. Unless otherwise stated, Customer may cancel renewal but remains responsible for fees for the current prepaid term.

9.3. Termination for cause. Either party may terminate for material breach not cured within 30 days after written notice, except that we may terminate immediately for serious AUP violations or security risks.

9.4. Suspension. We may suspend access to prevent harm, address security issues, comply with law, or respond to misuse, with commercially reasonable notice where practicable.

10. Customer Data; privacy; security

10.1. Processing. We process Customer Data only to provide and secure the Service, provide support, comply with law, and improve the Service using aggregated/de-identified data as described below.

10.2. No intentional long-term storage by Nevorth. Nevorth does not intentionally maintain a separate long-term database of decision text or firm profiles outside Subprocessors. Customer Data may be present in operational logs and Subprocessor systems as described in the DPA and Subprocessor List.

10.3. Subprocessors. We use Subprocessors listed at /subprocessors. Customer provides general authorization for these Subprocessors under the DPA.

10.4. Security. We maintain reasonable administrative, technical, and organizational measures as described at /security. We do not promise any specific certification unless stated in an Order Form.

11. Aggregated/de-identified data

We may create and use aggregated and/or de-identified data derived from Service usage (e.g., volume metrics, feature usage, error rates) to operate, improve, and benchmark the Service, provided it does not identify Customer or any individual.

12. Intellectual property

12.1. Nevorth IP. Nevorth retains all rights in the Service, Documentation, and related IP.

12.2. License. During the term, Nevorth grants Customer a non-exclusive, non-transferable right for Authorized Users to access and use the Service for Customer's internal business purposes, subject to these Terms and the Order Form.

12.3. Customer Data. Customer retains all rights in Customer Data.

13. Confidentiality

Each party may receive Confidential Information. The receiving party will protect Confidential Information using reasonable care, use it only to perform under the agreement, and disclose it only to personnel/subcontractors with a need to know and confidentiality obligations. Exclusions apply for information that is public, already known, independently developed, or lawfully obtained.

14. Warranties; disclaimers

14.1. Limited warranty. We will use commercially reasonable efforts to provide the Service materially in accordance with Documentation.

14.2. Disclaimer. Except as expressly stated, the Service is provided "as is" and we disclaim all implied warranties (including merchantability, fitness, and non-infringement) to the maximum extent permitted by law.

15. Indemnities

15.1. Customer indemnity. Customer will indemnify and defend Nevorth against claims arising from Customer Data, Customer's misuse of the Service, or violation of the AUP or law.

15.2. Nevorth IP indemnity (limited). Nevorth will defend Customer against third-party claims that the Service infringes IP rights, and pay resulting finally awarded damages, provided Customer: (a) promptly notifies Nevorth; (b) gives Nevorth control of defense/settlement; and (c) cooperates. This does not apply to claims arising from Customer Data, Customer's modifications, combination with non-approved systems, or use contrary to Documentation.

If infringement is found or likely, Nevorth may: (i) modify the Service; (ii) replace with non-infringing functionality; or (iii) terminate the affected Service and refund unused prepaid fees for the terminated portion.

16. Limitation of liability

16.1. No indirect damages. Neither party is liable for indirect or consequential losses, including lost profits, revenue, goodwill, or business interruption.

16.2. Liability cap. Each party's total liability arising out of the agreement is capped at the fees paid by Customer for the Service in the 12 months preceding the event giving rise to the claim.

16.3. Carve-outs. The limitations in 16.1–16.2 do not apply to: (a) willful misconduct or gross negligence; (b) Customer's payment obligations; (c) Customer's indemnity obligations; (d) infringement indemnity in Section 15.2; and (e) breach of confidentiality.

16.4. No data protection carve-out. For clarity, data protection-related claims are subject to the liability cap unless otherwise agreed in an enterprise Order Form.

17. Export; sanctions

Customer will comply with applicable export control and sanctions laws.

18. Governing law; venue

These Terms are governed by Norwegian law. Exclusive venue is Oslo tingrett (Oslo District Court).

19. Changes to these Terms

We may update these Terms. Updates apply to renewals and new orders, and to existing subscriptions only to the extent required by law or to address security/operational needs. Material adverse changes will not apply to a current prepaid term without Customer's agreement.